In 2004 the Supreme Court of Canada ruled against Enbridge Gas in a class action suit brought against them over their excessive (and illegal) application of late fees on customers accounts. Enbridge agreed to pay $22million as a settlement after the ruling. Now that seems like the appropriate and responsible move. They likely collected a lot more than that before they were challenged but at least they had to surrender some of that cost.

Now you’d think that would be the end of it, lesson learned, they (and other over charging utilities) would adjust their late fees and get on with life. The shareholders would have to eat some dividends and life would go on. No, that wasn’t the end of the story. Read the rest of this entry »